Terms of service

1. Eligibility

You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding agreement. You agree to use the service in line with the laws that apply to you.

2. Digital services

Everything we sell is delivered digitally, through WhatsApp or Telegram, once you contact us after your purchase. Delivery is completed during business hours; orders placed outside those hours are handled when we are back.

3. Account and contact information

You must give us accurate, current contact details. You are responsible for their correctness, and we are not liable for delays caused by wrong or incomplete information.

4. Payments

You agree to pay every fee that applies to your order. Prices and payment terms shown on the website may change without notice; the price you see at checkout is the price you pay.

5. Refunds

Refunds follow our Returns & Refunds policy. Because our products are digital, refunds are considered only in the limited circumstances that policy describes.

6. Prohibited use

You may not:

• use the service for any unlawful purpose;
• resell, copy, share or otherwise exploit the service without our written authorisation;
• interfere with the operation or security of the website;
• attempt to gain unauthorised access to any part of the service;
• violate applicable laws or the rights of third parties.

7. Service availability

We do not guarantee that the service will be continuous, error-free or compatible with every device. We may modify or discontinue parts of the service without notice.

8. Third-party platforms and connectivity

We are not responsible for problems caused by third-party applications, devices, platform restrictions or internet interruptions that are beyond our reasonable control.

9. Intellectual property

The content of this website is protected by intellectual property laws. You may not reproduce, distribute or modify our materials without written permission.

10. Limitation of liability

Our total liability to you is limited to the amount you paid for the order concerned. We are not liable for indirect, consequential or punitive damages.

11. No warranties

The service is provided "as is" and "as available", without warranties of any kind except those required by law.

12. Termination

We may suspend or terminate your access without notice if you break these terms or misuse the service.

13. Privacy

Your use of the service is also governed by our Privacy policy, which explains what data we collect and how we protect it.

14. Changes to these terms

We may update these terms at any time. Continuing to use the service after an update means you accept the revised terms.

15. Contact

Questions about this policy? Reach us at:

• Email: contact@sivaiptv.com
• WhatsApp: +447407236665
• Telegram: @SivaDigital1
• Orders delivered Sun to Fri, 10:00 to 18:00 GMT