Shipping policy

1. Delivery time

Orders are delivered promptly once you contact us during business hours. Orders placed outside business hours are processed when we are back.

2. No physical shipping

Because everything is digital, there are:

• no physical shipments;
• no shipping fees;
• no tracking numbers;
• no courier deliveries.

3. Your responsibility

You must give us an accurate, working WhatsApp or Telegram contact. Incomplete or incorrect details delay delivery until we receive the correct information.

4. Contact required for delivery

After purchase, message us through one of the contact methods listed on this website with a screenshot of your receipt. Once contact is established during business hours, your order is delivered right away.

5. Delivery issues

If your order has not arrived after you contacted support during business hours, send us your order email address and the transaction ID. We will investigate and resend the order if needed.

6. Changes to this policy

We may update this policy from time to time. Changes are posted on this page with a new effective date.

7. Contact

Questions about this policy? Reach us at:

• Email: contact@sivaiptv.com
• WhatsApp: +447407236665
• Telegram: @SivaDigital1
• Orders delivered Sun to Fri, 10:00 to 18:00 GMT