How to Protect Your IPTV Account from Misuse

Your login gives access to your subscription and your connections. If someone else uses it, your own screens can be refused. A few habits keep it safe.

Keep your login private

• Never post screenshots that show your server, username, password or M3U link, for example in forums or social media when asking for help.
• Do not share your login outside your household.
• Your M3U link contains your password: treat it like one.
• For MAC-activated apps, the MAC address and device key together can change your playlist. Share them only with us or the official player website.

Use trusted apps

• Install players from official stores or the developer's official website.
• Avoid "modded" or "cracked" apps: they can steal logins.

Shared and rental devices

• Log out of the player on hotel, rental or borrowed devices.
• Before selling or giving away a TV or stick, clear the app's data or factory reset it.

Signs someone else is using your account

• "Max connections" errors when nobody at home is watching.
• Your active connection count on our channel list page is higher than the screens you have on.

What to do

1. Stop all your devices.
2. Message us and ask us to change your password.
3. Update the new password on your devices.
4. If you shared your login, ask those people to stop using it.

Payment safety

Only pay through the checkout link sent in our official chat. We never ask for card details in a message. See payment methods.

Frequently asked questions

Can you see who is using my account?

We can check activity on your account if you report a problem.

Will changing the password log out all devices?

Yes, all devices need the new password.

Is it safe to give you my username?

Yes, in our official chat. Never post it publicly.